AI AUTOMATION & SOFTWARE SYSTEMS

An AI customer assistant for your website

Let’s build an assistant that answers common questions and helps visitors share what they need.

  • Easy access to common answers
  • Clear guidance to your services
  • A simple next step to leave an enquiry
ILLUSTRATIVE WORKFLOW

From the first question to your team.

  1. Question

    A visitor shares what they need.

  2. AI assistant

    Guidance is planned around approved company knowledge.

  3. Enquiry

    Contact details and requirements are collected.

  4. Your team

    You review the enquiry and decide the next step.

An explanatory visual; it does not run a live process or AI response. The real workflow depends on the agreed project scope.

FROM IDEA TO SYSTEMWEB + AUTOMATIONHUMAN CONTROLCONNECTED WORKFLOWS
BUSINESSES WE WORK WITH

References

Take a closer look at our website and digital communication work for Plazma Teknik.

INDUSTRY / SURFACE COATING

plazmateknik.com

We refreshed the existing website, developed a chatbot and activated the company's social media accounts.

  • Website refresh
  • Chatbot development
  • Social media account activation

Explore the website assistant service

Request a demo
PROJECT PREVIEW30 sec · Silent
Chatbot opening screen; this is not a question-and-answer test. The company logo in the screenshot has been masked.
Video text summary

This silent 30-second preview shows the Plazma Teknik website and the chatbot's information/consent screen. It then introduces the website interface, customer assistant and contact pathway. The final frame invites viewers to discuss a demo for their business. No chat was started and no question was submitted.

WHAT DOES CELVORIQ DO?

Beyond one tool. A connected system.

Explore our other services for AI, automation, software and strategy.

All solutions
WEBSITE VOICE AI / CONCEPTSpeech → knowledge → responseNo live audio or recording.
VOICE AI CUSTOMER ASSISTANT

Let customers speak instead of type.

A website assistant can understand questions, retrieve company knowledge and route requests to your team. Quote and appointment requests can join the same flow.

Website voice AI and phone/SIP connections are assessed separately. Telephony is planned per project against suitable infrastructure.

Request a voice AI demo
CELVORIQ AI WORKFORCE

Specialized roles. Shared control.

Beyond a single chatbot: agents configured for specific jobs. Access to company knowledge and tools follows defined tasks and permissions.

  • Task-scoped access
  • Action records and auditability
  • Human approval at critical steps
Discuss your Workforce scope ↗
CONCEPTUAL ARCHITECTURE / PROJECT-SPECIFIC
Customer or employee request
CELVORIQControl layerRouting · permissions · business rules
CustomerAI AGENTSalesAI AGENTOperationsAI AGENTContentAI AGENTReportingAI AGENT
Company knowledge + authorized tools / APIs
Human approval when required → result

An architecture scoped to each project, not unrestricted autonomous business management.

WHO IS IT FOR?

Your process comes before a template.

From small teams to complex organizations, the solution follows the workload, data and existing systems.

SMEs & B2B sales teams

Enquiries are scattered across email, forms and messages.

Gather needs, qualify enquiries and hand them to sales in a controlled flow.

Manufacturing, industry & construction

Technical questions and quotes need information from different teams.

Approved document retrieval, quote request preparation and department routing.

E-commerce & Shopify stores

Product questions and order processes create recurring work.

A product-knowledge assistant and operational connections through authorized APIs.

Property & appointment-led services

Gathering needs and coordinating appointments takes time.

Preliminary qualification, appointment requests and calendar connections where supported.

Tourism, education & service businesses

Recurring questions arrive in different languages and need different teams.

Multilingual first contact, service information and human handoff.

Enterprise teams & professional services

Knowledge, approvals and reports stay in separate systems.

Internal tools, approval workflows and reporting agents with defined permissions.

AI OPERATIONS ANALYSIS

Find the right starting point.

We review sales, support, email and reporting workflows and prioritize suitable automation opportunities.

Request an AI operations analysis ↗Scope and pricing are defined for your project.
PLANNED DELIVERABLES
01Automation opportunity map
02Prioritized workflows
03Architecture recommendation
04Phased implementation roadmap
HOW WE WORK

A clear scope. A controlled implementation.

  1. 01

    Discovery

    Clarify your goals, users and existing systems together.

  2. 02

    AI operations analysis

    Identify repetitive work, data flows and a useful starting point.

  3. 03

    Architecture & demo

    Review scope, acceptance criteria and a sample flow before implementation.

  4. 04

    Integration

    Connect approved systems, data access and human checkpoints.

  5. 05

    Launch & optimization

    Launch after acceptance checks and agree on usage and maintenance plans.

SECURITY & HUMAN CONTROL

Automation boundaries are part of the design.

Security architecture, data responsibilities and access requirements are defined for each project.

01

Data & access

Data minimization, role-based access and customer data separation where needed are designed into project scope.

02

Human control

Critical actions require approval; the authority of each tool is defined explicitly.

03

Secure connections

API keys stay on the server. Integrations use the minimum necessary permissions.

04

Controlled usage

Live AI demos require rate limits, abuse protection and appropriate session and usage controls before release.

CUSTOM SOFTWARE / DIGITAL EXPERIENCE

Your website is the entry point to your system.

Professional websites, customer portals, SaaS applications and commerce workflows. Design, software and integration planning follow the same business goal.